Post Go Live Tips for Salesforce to Help Your Team Embrace Change

Post Go Live Tips for Salesforce to Help Your Team Embrace Change

In my last blog on managing change related to Salesforce, I discussed the need for organizational change management skills to support the successful adoption of Salesforce. I recently had the opportunity to work with one of our leaders in Customer Experience who focuses on Salesforce and implementing CRM technology. Together, my colleague and I worked with a client that was implementing...

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Salesforce Skills in High Demand, So Why Change?

Salesforce Skills in High Demand, So Why Change?

I just read an article in CIO.com that spotlighted the ever growing Salesforce ecosystem and the high demand for skills to support Salesforce implementations. This is great news for those of us who get to work in this exciting ecosystem.   As I read the entire article and all its exciting claims and predictions, I noticed it lacked any mention of the growing importance of organizational...

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