Improving Agent Productivity with’s Service Console

While many organizations today focus on the ability to automate processes and capture key data related to servicing customers, it doesn’t always consider the medium in which this internal user experience will be delivered. Often times, organizations will take the “just make it work” approach, meaning manual cut and paste, updating information, double-entry, etc.…

Read More Console: What You Need To Know

Imagine a world where you don’t have to click between the Account and Opportunity records when you want to view all the information for a campaign. Now imagine that you can easily navigate between multiple records by using list views without having to click to a separate page or lose access to your list view.…

Read More
Phone: 312-602-4000
222 W. Adams
Chicago, IL 60606
Show Buttons
Share On Facebook
Share On Twitter
Share on LinkedIn
Hide Buttons