Blog Series: Business Relationship Management – Part 3

Blog Series: Business Relationship Management – Part 3

BRM as a Role While each utility has different needs and means, building an analytics Center of Excellence (CoE) can start with a small team. This team can tackle the “what if”, “it would be nice if”, and “what we really need”. This is the third and final piece of a three-part blog series explaining how the Business Relationship Management (BRM) framework provides value when executed as...

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How to Build an Analytics Center of Excellence to Tackle Utility Problems

How to Build an Analytics Center of Excellence to Tackle Utility Problems

We recently attended the annual gathering of utility practitioners at Utility Analytics Week in San Antonio. A common theme discussed was “how do we get started?”, “where do we start?”, and “how do we justify the cost?”. Electric utilities are becoming increasingly digitally-oriented and data intensive with the adoption of AMI meters, deployment of SCADA systems across the grid, and...

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Utility Industry Trends: Taking Stock & Reflecting

Utility Industry Trends: Taking Stock & Reflecting

The 3rd annual NY Energy Revolution Summit in New York City, was well attended and insightful. Speakers and panelists were dominated by utility executives and industry professionals sharing their respective experience in meeting the requirements of an industry in transition. While challenges remain to create a robust and customer-centric distribution system operator platform, progress...

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Five Strategies for Meter Reader Transition in the Utility Industry

Five Strategies for Meter Reader Transition in the Utility Industry

The electric utility industry is shaped and transformed through the introduction of disruptive technology ultimately benefiting consumers and improving operations. Often, new technology comes with the collateral impact of the elimination of jobs and skills which for many decades have been in high demand. Smart Grid Technologies are increasingly commonplace throughout the utility industry and...

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Blog Series: Managing Grid Modernization Programs (Part 4)

Blog Series: Managing Grid Modernization Programs (Part 4)

The Drive to Completion As we discussed in our previous blog, a common element across any successful grid modernization effort is the careful and deliberate approach to forming teams by identifying “the right people, in the right seats on the bus.” Grid modernization is certainly not a sprint, and is a long journey that requires the right team with a common understanding of the program scope...

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Blog Series: Managing Grid Modernization Programs (Part 2)

Blog Series: Managing Grid Modernization Programs (Part 2)

The “Iron Triangle”, Redefined In our first post, we introduced the unique challenge utilities face when balancing the need to deliver reliable service while making strategic investments to modernize infrastructure and systems to improve operations — all the while enhancing the overall customer experience. We also introduced the framework that has proven highly effective for...

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Blog Series: Managing Grid Modernization Programs (Part 1)

Blog Series: Managing Grid Modernization Programs (Part 1)

Embrace chaos to drive value, collaboration, and tangible benefits This is the first of a four-part blog series that explores the challenges and introduces a practical management framework for utilities to consider when embarking on a large grid modernization effort. The utility business model is undergoing profound change in terms of how energy is produced, delivered, and consumed.…

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How Can You Unlock the Value of Grid-Connected Storage?

How Can You Unlock the Value of Grid-Connected Storage?

I recently had the opportunity to both attend and present at an EUCI event focused on Grid-Connected Storage Interconnection and Operations – Technical and Policy Guidelines. From the discussion at the event, it is evident those working with storage solutions can support a wide variety of diverse applications. The same storage solution can provide load shifting (charging during off-peak hours...

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Technology is the great multitasking enabler. Is that a good thing?

Technology is the great multitasking enabler. Is that a good thing?

These days it seems rare that we can give a single task our undivided attention. Whether we’re firing off last-minute emails during a meeting or sending IMs while on a call, multitasking has become a workplace norm. While many of us take pride in our ability to juggle many activities at once, research shows that multitasking is virtually impossible and leads to a decrease in productivity.…

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Why Utilities May Want to Keep Their Licensed Radio Spectrum and Consider a Technology Refresh

Why Utilities May Want to Keep Their Licensed Radio Spectrum and Consider a Technology Refresh

Your utility may want to evaluate all of their technology options before completely shifting away from narrowband wireless networks. There have been significant changes in the last few years that can provide you with a more reliable, higher speed solution, while maintaining the benefits of a licensed radio network. Refreshing the radio may cost you 1/10th of what a complete system overhaul to...

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DTECH 2017: How to Align Business Use Cases for Utility Broadband Connectivity

DTECH 2017: How to Align Business Use Cases for Utility Broadband Connectivity

At a recent engagement with a large IOU (Investor Owned Utility) we guided our client through a technology evaluation and pilot deployment of a new communications system for monitoring the electrical distribution network of substations. The legacy system was deployed more than twenty years ago and was no longer supported by the manufacturer and lacked capabilities for security compliance and...

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Smart Meters are Table Stakes, Next Up: Become a Platform

Smart Meters are Table Stakes, Next Up: Become a Platform

A recent report from the Edison Foundation Institute for Electric Innovation found that as of the end of 2015, over 65 million smart meters have now been deployed in the US, accounting for more than 50% of all households. Through ongoing deployment efforts across the country, that number will to grow to 70 million by the end of 2016 (including over 1 million more alone deployed by ComEd in the...

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