6 Issues Facing Water Utilities

6 Issues Facing Water Utilities

As we approach the midpoint of 2018, here are some of the top challenges West Monroe sees in the water industry. Water utility leaders continue to face issues produced by years of underinvestment — aged infrastructure, highly-public water crises, and unmet customer service expectations. Furthermore, as water utilities introduce new technology to address these issues, there are increasing...

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World Water Day 2018: How will you be a better water steward?

World Water Day 2018: How will you be a better water steward?

Today, March 22, is recognized by the United Nations as World Water Day and focuses on the importance of water. Our water systems today face urgent and dire situations – Cape Town, South Africa is rationing water and quickly approaching “Day Zero,” when fresh water supplies will go dry. Officials in Flint, Michigan are returning to court, facing involuntary manslaughter charges as well as...

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Can New Pricing Models Capture the True Value of Water?

Can New Pricing Models Capture the True Value of Water?

Many water utilities are currently experiencing high sensitivity to demand and revenue fluctuations. As capital expenditures to maintain and upgrade distribution infrastructure become inevitable, many utilities are also facing increasing pressure to conserve resources and maintain water quality. Evaluating potential rate structures may reveal solutions to provide revenue stability while...

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Business Case Analysis for Water Utilities to Strategize & Achieve Grid Modernization

Business Case Analysis for Water Utilities to Strategize & Achieve Grid Modernization

State of the water industry Water utilities are struggling to meet the demands of outdated infrastructure, changing workforce makeup, and the overall need to address inefficiencies in sourcing water. On the macro-level, population migration in suburbs and cities, reliability of water resources, rising customer expectations for real-time information, and increasing interest in water...

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Water Utility Workforce of the Future

Water Utility Workforce of the Future

If you believe, as we do, that water utilities will soon be (1) consolidating (2) driven by data (3) more customer centric and (4) pushed to innovate, then we need to discuss the water utility workforce of the future. First, we must realize scarcity is nationwide issue: 40 of the 50 states anticipate water scarcity in the next 10 years.…

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Put a Brick in It: Tricks for Reducing Household Water Usage

In response to California’s four year drought, California Governor Jerry Brown recently signed an executive order¹ to reduce statewide water consumption by 25% before February 2016. Given that the average American is estimated to use 80-100 gallons of water per day,² this 20-25 gallon reduction in daily water usage could be difficult drink for Californians to swallow.…

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Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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