Attracting Talent for Distribution: Start Small

Attracting Talent for Distribution: Start Small

The distribution industry is approaching a crossroads. With a workforce that is aging by the day, companies are having a hard time attracting and retaining employees across all levels of their organizations. According to Gallup Daily tracking, only 32% of employees in the U.S. are engaged. Employees are looking for work-life balance, flexibility in time, role, and location, and the opportunity...

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Standardize to Transform: Retail’s Digital Journey

Standardize to Transform: Retail’s Digital Journey

Digital transformation is the new reality for the commercial world, and the retail industry is no exception. In fact, the theme of this year’s National Retail Federation (NRF) Big Show, which took place in January, was “retail transformation” and focused on four key elements: technology, business performance and growth, innovation, and partnerships and collaboration.…

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Will Robots Leave Me Jobless?

Will Robots Leave Me Jobless?

Regardless of your role in the workplace today, the thought has probably crossed your mind at least once or twice. Is the Jetsons era finally upon us?  From video phones to robot vacuum cleaners to tablet technology, the Jetsons cartoon that debuted more than 50 years ago has predicted a number of futuristic innovations.…

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Creating “Good” Jobs to Attract the Best Retail Employees

Creating “Good” Jobs to Attract the Best Retail Employees

In her book “The Good Jobs Strategy,” professor Zeynep Ton of the MIT’s Sloan School of Management, examines how today’s smartest retail companies invest in their employees to lower costs and boost profits. With today’s retail companies being challenged more than ever to motivate customers to visit their stores, retailers are continuously innovating to enhance their customers’ experience to...

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The Perfect Storm for Energy Companies: Low Oil and Peak Demand

The Perfect Storm for Energy Companies: Low Oil and Peak Demand

The term “A Perfect Storm” is commonly referenced when multiple events occur simultaneously to create a worst-case scenario. Often overused, this phrase has become synonymous with many things, from cataclysmic weather events to financial crises. For the global energy industry, sustained low oil prices and the emergence of demand-side technology improvements across multiple fronts have created...

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The Most Challenging Job in Retail

The Most Challenging Job in Retail

Having spent a dozen years in various retail leadership positions, I can confidently say that front line leadership (overseeing one store or multiple stores) is the most complex job. Today’s managers face a myriad of challenges: improving customer experience while overseeing a growing number of employees, effectively managing labor costs and turnover, implementing new technologies across a...

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Is Your Management Team Equipped to Drive Workforce Improvement?

Is Your Management Team Equipped to Drive Workforce Improvement?

Many companies look to increase the efficiency of their workforce through implementing new work methods, labor standards, and technology. However, a critical piece of the improvement process is often overlooked – performance management. According to Wikipedia, “performance management is the term used to refer to activities, tools, processes, and programs that companies create or apply to...

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Your Operation’s Biggest Opportunity For Improved Productivity Isn’t What You Think

Your Operation’s Biggest Opportunity For Improved Productivity Isn’t What You Think

Over the last few years, I have led teams of West Monroe consultants through Productivity Blueprint Assessments at many different types of clients within the retail, distribution, and LTL trucking industries. The West Monroe Productivity Blueprint is an assessment based on P.U.M.P. methodology (i.e., Productivity = Utilization x Methods x Performance) that is designed to pinpoint areas of...

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Labor Standards Drive Value Well Beyond the Warehouse

Labor Standards Drive Value Well Beyond the Warehouse

As an industrial engineer and consultant at West Monroe, I have spent a lot of my time creating or updating labor standards in food distribution facilities across the country. On these multi-week engagements, I collect every detail on processes that occur across many different job functions to give the most accurate standard possible.…

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Digital Workforce of Tomorrow – What Does It Mean for Companies Struggling to Make Sense of the Digital Divide?

Digital Workforce of Tomorrow – What Does It Mean for Companies Struggling to Make Sense of the Digital Divide?

West Monroe Partners recently hosted a round table in Seattle for local workforce, HR and technology leaders on the topic of the future of work. There was a broad range of companies at the table, including Starbucks, REI, Zumiez and Delta Dental of Washington. To start the discussion, we posed a question to the group: With the advantages of being a “digital” company so well documented (better...

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Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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