How Sales and Operations Planning Enables a Nimble Supply Chain

How Sales and Operations Planning Enables a Nimble Supply Chain

The COVID-19 pandemic has created significant disruption to the lives of most consumers and well-established, profitable global organizations. The short- and long-term impact this virus will have on manufacturers and distributors is still being determined. However, their ability to pivot operations to meet new internal and external demands, including channel shifts and evolving customer...

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How Hospitals Can Manage Call Volume During the COVID-19 Pandemic

How Hospitals Can Manage Call Volume During the COVID-19 Pandemic

There’s no question the COVID-19 crisis is deeply impacting our nation’s hospitals and health systems – and the reverberations will likely be felt for years to come. Aside from caring for critically ill patients, health systems need to rapidly increase capacity for coronavirus patients. On March 18, CMS, the Surgeon General, and the American College of Surgeons urged hospitals to postpone...

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Celebrating International Women’s Day 2020 at West Monroe: Each for Equal

Celebrating International Women’s Day 2020 at West Monroe: Each for Equal

This Sunday, March 8 is International Women’s Day, an opportunity to celebrate the social, economic, cultural, and political achievements of women across the globe and advocate for further progress toward gender equality. Each year, our Women’s Leadership Network brings our people at West Monroe together demonstrate our commitment to gender equality and spur conversation.…

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The Power of Tying Innovation Directly to Your Organization’s Strategy

The Power of Tying Innovation Directly to Your Organization’s Strategy

According to research done by the Conference Board, two of the top three internal hot button issues for CEOs globally are: Emerging technology that is driving new business models Creating a culture of innovation that energizes and enhances a company’s performance and keeps them relevant during periods of intensifying competition We shared in a prior article our 4 tips on how to create and...

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How the Most Successful Companies Can Foster Innovation Amongst Employees

How the Most Successful Companies Can Foster Innovation Amongst Employees

A spark. Planting a seed. A lightbulb moment. What exactly is innovation? Many companies claim to be innovating, but few think about how each employee can impact the creation of new products and service offerings. However, for some forward-thinking companies, what was once considered a function of the R&D department is now becoming intricately embedded into the entire organization.…

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Start with the Foundation: Structuring Your Business for Success & Maximum Productivity

Start with the Foundation: Structuring Your Business for Success & Maximum Productivity

If you’ve ever tackled a home renovation, you know that the most important projects are the foundational features. Patching the concrete, repairing electrical wiring, and replacing a roof may not be the most glamorous projects, but this preventive maintenance provides significant value by saving more expensive costs down the line. The same goes for business: Assessing and repairing the...

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Women in the Workforce: Leadership Summit Takeaways

Women in the Workforce: Leadership Summit Takeaways

We recently attended the Chicago Women’s Leadership Summit, where female leaders, business analysts, software engineers, pilots, entrepreneurs, architects, and realtors came together to discuss solutions to the common barriers they encounter in the professional world. The summit projected voices from a range of experience levels, all of which contributed to an elevated dialogue around this...

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Dreamforce 2019 Takeaways: 3 Ways to Improve Your Business in 2020

Dreamforce 2019 Takeaways: 3 Ways to Improve Your Business in 2020

Thousands of Salesforce community members converged in San Francisco last month for Dreamforce 2019. The weeklong event included several exciting announcements, influential speakers, impactful sessions, and insightful knowledge sharing among those in attendance. New partnerships with companies such as Microsoft, Tableau, Apple, and Amazon indicate major opportunities for organizations to...

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OT Cybersecurity: ‘Do No Harm’ Doesn’t Mean ‘Do Nothing’

OT Cybersecurity: ‘Do No Harm’ Doesn’t Mean ‘Do Nothing’

In our previous blog, Why Operational Technology (OT) may be your Cybersecurity Achilles’ Heel, we discussed how OT systems had been historically “closed” and that they have evolved over time to become more “open” and able to leverage common off-the-shelf IT technologies. With the advent of this industrywide shift, we identified a departmental clash between OT and IT personnel on how to best...

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Connecting Service Members With Family, Home, and Country: Talking With Jessica Dolan of USO of Illinois

Connecting Service Members With Family, Home, and Country: Talking With Jessica Dolan of USO of Illinois

One of the best things about our profession is the opportunity to meet and collaborate with so many talented and interesting people at our clients and in the community. This blog series introduces some of the executives with whom we work and spotlights the ways they are leading and making their mark, both personally and professionally.…

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Strategy, Meet Structure: How Minnesota Healthcare Organizations Will Succeed in the Era of Evolving Customer Expectations

Strategy, Meet Structure: How Minnesota Healthcare Organizations Will Succeed in the Era of Evolving Customer Expectations

As we saw with the October 2018 launch of Allina’s customer experience center in Coon Rapids and Fairview Health’s recent push to leverage technology to enhance their patient experience, Minnesota healthcare organizations are making significant investments in strategies focused on customer experience. This raises an important question: In an industry long viewed as providing below average...

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The Process of Digitizing the Utility Industry: Listening to Customers, Overcoming Barriers, Driving Initiatives, and Staying Secure

The Process of Digitizing the Utility Industry: Listening to Customers, Overcoming Barriers, Driving Initiatives, and Staying Secure

Utility representatives and service providers from North America and South America gathered at the UTC Power Grid 4.0 Digitalization Forum on Oct. 16-18 to discuss and debate the changes occurring in the utility industry. Utility executives presented on topics that included the business drivers of digitization, the keys to success on the path to digitization, and considerations on how to...

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Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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