Can New Technology Tackle Old Problems in Care Management?

Can New Technology Tackle Old Problems in Care Management?

It is no secret that improving the health of our sickest populations has proven an intractable problem across the healthcare industry with health plans finding themselves increasingly at the center of managing complex care on behalf of their members. The industry has made significant strides in recent years with an increasing focus on maximizing engagement via care management programs.…

Read More
Building Your Employer Brand to Recruit Top Talent: 4 Initiatives That Work

Building Your Employer Brand to Recruit Top Talent: 4 Initiatives That Work

Last week, the Labor Department announced that for the first time in recorded history, the number of job openings is higher than the number of people looking for a job. For employers, this means people (and especially, highly skilled people) have more choices than ever. As recruiters, we spend our days sourcing and vetting talent for West Monroe.…

Read More
From Lead to Partnership: How Software Vendors Win the Clients’ Business

From Lead to Partnership: How Software Vendors Win the Clients’ Business

By: Kelsey Braak, Shayan Ahmad, Maddie Issleib, Claire Garvin, Eric Speer, Matt Ripple, Chintan Patel, and Andrew Koultourides The West Monroe team has worked with nearly 300 software vendors spanning industries and services. We partner with the clients to deliver solutions that alleviate operational pain, automate manual processes, and augment existing functionality, all the while maintaining...

Read More
Why Isn’t Treasury Management Customer Pricing Evolving? It Could be ‘Easier’!

Why Isn’t Treasury Management Customer Pricing Evolving? It Could be ‘Easier’!

I learned early in my career that listening to the customer leads to innovations. Those innovations ultimately make a big difference in the relationship between banks and customers. In recent years, through countless treasury management practitioner roundtables and interviews, a key theme I continue to hear is the unnecessary complexity of bank treasury management pricing. …

Read More
Will Robots Leave Me Jobless?

Will Robots Leave Me Jobless?

Regardless of your role in the workplace today, the thought has probably crossed your mind at least once or twice. Is the Jetsons era finally upon us?  From video phones to robot vacuum cleaners to tablet technology, the Jetsons cartoon that debuted more than 50 years ago has predicted a number of futuristic innovations.…

Read More
Driving Business Value and Efficiency Using Kafka and Docker

Driving Business Value and Efficiency Using Kafka and Docker

Tracking user behavior is a must for all consumer facing applications. You want to know how the user is interacting with your user interface (UI) and how they feel about the user experience (UX). Let’s say an e-commerce site user is having difficulty navigating to the checkout page. Having immediate knowledge of this troubled user allows you to offer assistance in real time, perhaps in the...

Read More
Why the Grid Mod Evolution is Not a One-Size-Fits-All Endeavor

Why the Grid Mod Evolution is Not a One-Size-Fits-All Endeavor

Grid Modernization represents the single largest transformation of the electric utility post-WWII. Investments in hardware and software in the digital age promise a more resilient and reliable grid poised to serve the U.S. well into the 21st century. In this article, we discuss the primary drivers of Grid Mod efforts, how they vary by utility, and how approaches have evolved over time.…

Read More
AI + Sustainability: A Meaningful Equation for the Earth

AI + Sustainability: A Meaningful Equation for the Earth

By now you’ve likely heard the buzz around machine learning (ML) and artificial intelligence (AI).These technologies are poised to transform and improve countless aspects of our daily lives, from driver-less cars, to smart energy meters, to product recommendations on Amazon. At West Monroe, as business consultants and deep technologists, we keep a close pulse on how new advances in machine...

Read More
3 Enablers to Water Utility Customer Centricity

3 Enablers to Water Utility Customer Centricity

Over the past few years, water utilities have begun to embrace the importance of a unified customer experience strategy – one that involves technological transformation, employee engagement, and process improvements. This customer-centric paradigm shift is primarily driven by changes to regulators focus on customer satisfaction, heightened increase to conservation, and the digital effect to...

Read More
Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
Show Buttons
Share On Facebook
Share On Twitter
Share on LinkedIn
Hide Buttons